Terms & conditions

Privacy Policy

We comply the policy strictly and we seriously take the customers privacy. We will collect, save, hold, preserve, disclose, transfer or use your personal information as set below.

We will only collect your information that considers necessary for us to fulfil our products and services. We may ask your permission to collect other information for other purposes such as improving our customer services and customer behavior analysis

To preserve data is about credibility and trust. Your privacy is very important to us. We will use your name and other related information of yours only for those conditions set in privacy policy. We will collect information only to the extent necessity for such operations and we will only collect the related business information between you and us.

We will hold and retain your information for only as permitted by law/regulation or as required by the purpose of storing the information. We will only keep your information for as long as we are prescribed by the law/regulation or as it is necessary for the purposes of which such information was collected. 

You can access or visit our E-Commerce Platform (The meaning given in the Terms of Service) and see products without any of your information needed while visiting E-Commerce Platform. Your status will not be disclosed. you will remain anonymous. Then, we are unable to identify you at all time you are visiting the E-Commerce Platform unless you have an registered account on our E-Commerce Platform and you logged in by using your account and password.

If you have any comments, suggestions or criticisms, you can contact us via email: support@parvgroup.com

Collecting personal information

Upon creating a SOLID STATE account or give your personal information through our E-Commerce Platform, We will collect your necessary personal information as the following;

  • Name
  • Gender / Age
  • Date / Month / Year of birth
  • Address / Delivery address
  • Passport number/ Citizen ID
  • Email
  • Contact number / Mobile phone number

You must provide your personal information to us, to our authorized representative or via E-Commerce platform only. The given information must be authentic, complete and must not be ambiguous or cause any misunderstanding. You must keep your information up-to-date and inform us when you have made any change. (Details are as follows.)

We reserve the right to request additional information in order to verify that the information you have provided is correct.

We will be able to collect your personal data only if you have provided to us with your full consent. If you decide not to give your personal information to us or to withdraw consent of giving it, we may not be able to provide you with our services.

You may access and update your personal information that you have provided us at any times. If you provided us information of third parties, we assume that you have been granted their consent or are allowed to disclose and give their personal information to us. If you subscribe for SOLID STATE Shopping services through Social Media account, or connect your SOLID STATE account to your Social Media account, or use other SOLID STATE Social Media, we may access your personal information, which you have granted with your consent to the Social Media account through the service providers under their policies, we will manage your personal information granted as in SOLID STATE Privacy Policy.

Use and Disclosure of Personal Information

We will use the information given by you or will pass/share them to the third parties (including related companies, external service providers, third party vendors) for benefit of the whole company or for parts of it as mentioned below;

  • For processing or supporting services (The meaning given in the Terms of Service) and/or using SOLID STATE E-Commerce platform.
  • For processing your order that you have ordered via SOLID STATE E-Commerce platform, both products sold by SOLID STATE and third parties, the payment process for the products both sold by SOLID STATE and third parties, will be managed by SOLID STATE representatives.
  • For delivering products purchased via SOLID STATE E-Commerce platform. Both products sold by SOLID STATE and third parties, we might send your personal information to the third parties in order to deliver you the products (For example, sending to shipping operation or our dealer), sold by SOLID STATE and third parties.
  • For informing you about delivery status, either product sold on SOLID STATE E-Commerce platform by SOLID STATE or product sold by third parties, and to service other customers.
  • For comparing information and checking it with third parties to ensure the accuracy of the information. Moreover, we will use/share the information you have provided to manage your account that you have registered with us (If there is).
  • For checking and managing your financial transaction or payment that you pay on Internet or online services.
  • For checking your information downloaded from SOLID STATE E-Commerce platform.
  • For developing plan, layout and information on SOLID STATE E-Commerce platform and adjusting to identify user who logs in.
  • For analyzing statistic and user’s behavior in order to deliver you the useful information, the information that you have requested and our product & service information or those of the third parties, except you refuse receiving those contact purposes mentioned.

When you register to open a SOLID STATE account or send us your personal information via SOLID STATE E-Commerce platform, we will use your personal information to deliver, our or third parties, product & service news and promotions occasionally. You can cancel receiving the news and promotions at all times by using information cancellation system, which is in promotions delivered to you. Also, in case of an exception but SOLID STATE is requested to disclose your personal information, for example, in case of disclosing the information might prevent life or body threatening, for those purposes of law enforcement or law practice, regulations or other requests, SOLID STATE might provide your personal information to third parties or affiliates for the purposes mentioned above, especially to accomplish your transaction process, manage your account, manage relations between you, marketing department, law practice, regulations, including other requests that SOLID STATE have seen necessary in sharing the information to those individuals. SOLID STATE will try our best to ensure that the third parties and our affiliate will preserve and protect your personal information form access, using, disclosure without permission or other similar kinds of risk and will keep your personal information in recognized period only for those affaires mentioned above.

As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information is generally one of the transferred business assets, unless the customer consents otherwise. In an unlikely event that SOLID STATE, or substantially all of SOLID STATE and PARV GROUP (THAILAND) COMPANY LIMITED assets are acquired, customer information will be one of the transferred assets.

SOLID STATE never and doesn’t do business that sell customer personal information to third parties.

Revocation of consent

You may provide us your opposition of use or disclosure of your personal information for any affaire or purpose mentioned above at all times via email stated below. Please note that if you send your opposition of use or disclosure of your personal information for any affaire or purpose mentioned above which depends on condition of opposition, we may not be able to deliver products, provide services or comply the contract to you. We explicitly reserve the legal right and remedy in case that we are unable to deliver products, provide services or act as stated in the contract, that have been caused by the opposition.

Updating or changing your personal information

You can update or change your personal information at all times by logging in to your account on SOLID STATE E-Commerce platform. If you do not have an account, you may update or change your personal information by contacting us via email stated below. We will send your personal information that has been changed to third parties or affiliate that we share your personal information if your personal information is necessity to those affaires mentioned above.

Accessing your personal information

If you would like to access your personal information that we have or would like to know about the use and disclosure of your personal information by SOLID STATE in recent year, please contact us via email stated below. We reserve the right to charge a reasonable fee of managing to show the information.

If you have SOLID STATE account, you may log in your account to check details of your orders on SOLID STATE E-Commerce platform. In there, you are able, to see all the details and information of completed orders or pending orders or orders to be soon delivered, to manage delivery address information, bank details or your subscription of receiving news and promotions. You agree to keep your account name, password and order detail secret and will not disclose them to the third party without permission and consent. We will not be responsible for any damage caused by the misuse of your account, password and order details, except it is stated in Terms of service.

Personal Information Security

SOLID STATE ensures that all of the information collected will be safely and securely stored. We protect your personal information by;

  • Restricting access of your personal information
  • Using technological protection to cease access to computer system without permission
  • Eradicating your personal information to secure them when it is no longer necessary to legal and business purposes.

SOLID STATE use 256 bit SSL (Security Socket Layer) technological decoding when process your financial transaction. The 256 bit SSL (Security Socket Layer) technological decoding has predicted that time used to decode is approximately 2 billion years and it is also recognized as an industry standard.

If you have a reason to believe that your privacy has been invaded by SOLID STATE, please contact us via email given below.

Your password is a key to access your account. Please use unique numbers, letters or symbols and do not share SOLID STATE password to anyone. If you share the password with others, you will be responsible for any action that has been done on behalf or from your account. And, the consequence is, if you cannot control your password, you may not able to control your personal information or other information that you have sent to SOLID STATE and you may have to accept any act that has been done on behalf. So, if your password is disclosed or no longer a secret, for any reason, or if you have a reason to believe that your password is disclosed or no longer a secret, you must contact us and change your password. We highly recommend you to log off and close browser every time you use shared/public computer.

Minor

For any Minor as prescribed under Thai law, you must obtain you legal representative’s consent and permission prior registering an account on SOLID STATE. Upon registration, we assume that you have obtained consent and permission from your legal representative. You agree and acknowledged that SOLID STATE is not responsible for any registration without obtaining such consent and permission stated above.

Terms & conditions

TERMS & CONDITIONS

Welcome to Solidstatement.com, the service website of SOLID STATE (retail website under PARV GROUP (THAILAND) COMPANY LIMITED (“SOLID STATE”, “PARV GROUP (THAILAND) COMPANY LIMITED”, “we” or “us”). This page clarifies the terms by which you use our online services and websites (collectively the “Service”). By accessing or using the service, you agree to the terms of the service.

By accessing SOLID STATE website, you insist that you understand, comply, and accept to strictly follow “Agreement and Terms & Condition” of every kind of usage. If you disagree or refuse to accept any agreement and terms & conditions, please kindly stop visiting and using this website. The website reserves the right to modify, adjust or improve agreement and terms & conditions at any time without prior notice. Please regularly check agreement and terms & conditions of website usage. If you use the website after the change, adjustment or improvement of agreement and terms & conditions, we consider that you have implicitly accepted the change. If you have any question or advice, or if you have any information or detail that you do not understand, please send us email support@parvgroup.com

How to use website

We allow you to use this website only if you accepted Terms & Conditions that are under “Agreement and Terms & Condition” explained in shopping objectives. For personal items sold on the website, which are commercially used or used on behalf of third parties are prohibited unless you are, in advance, explicitly allowed by us. Violation of any of the agreed-upon terms and conditions shall consequence in immediate termination of your registered account and services without prior notice.

The purpose of the content shown on website is only to provide information. Product explanations and information shown on the website are created by the sellers or the owners which might not be created by PARV GROUP (THAILAND) COMPANY LIMITED. Sending or writing comments on website is the view of each post by individual. Such content does not reflect the views of the site in anyway.

Services and some subscribing-related characteristics or registration for information request, may appear on the website, which you must agree to provide the correct input information, which is always updated. Once you have updated the information, if there is any change or modification, every web user must be responsible for keeping the password and specify other safe account that has security. The account owners must be responsible for all actions that occur and appear under their passwords or accounts. Moreover, if you cannot recall your password or your account, the site will neither directly nor indirectly be responsible for any lost or damage that is a consequence from any actions or any relation of your failures corresponding with this part. During the subscribing process, you agree to receive email of promotion and news from the site, which you are able to choose not to receive email of promotion and news by clicking the link given below in the promotion email.

Personal Usage

The use of information on this site is for informational purposes only. You agree not to distribute, forward, publish, transmit, modify, display, or generate additional content or use the information appeared on the site in any way.

–       You will not copy, distribute, forward, display content appeared on this website, whether in whole or in any part to third parties.

–       You will not connect or link, reproduce/mirror any part of the website and we do not allow you to use, reproduce, or distribute any information without given permission from us. These violations will lead to appropriate legal action.

–       You agree that you will compensate, litigate and that SOLID STATE will not be damaged by the use of information from the website without permission.

–       You agree that using any information or message appeared on the website without permission, may result in damages to SOLID STATE and in case of using without permission, we reserve the right to be protected by the court, in addition to the legal remedies or to fairness as the owner.

Filling in the information to log in

All information that you have sent to the website and/or to us, which include but not limited to questions, reviews, opinions or advices (All is called as “Information sending”), will solely become company’s information and asset and all of those information will not be sent back to you. Also, when you post any comment on our website, you agree to allow us to use your account name that you have sent to connect with the comment, to share opinion or other content immediately. You must not utterly use a faulty email or pretend to be someone but yourself or cause others’ misunderstanding of the company or third parties. We will not delete or adjust any of the information you have sent.

Accepting Ordering, Pre-Ordering, and Price

We reserve the right to refuse a transaction falls under the purview of any following; wholesale or reseller, fraudulent & invalid transactions including transactions identified manually or by means of automated fraudulent order check tools used by us.

We try and aim to provide the most accurate price and information shown on website for our web users. Mistakes that might happen, are such as, product prices, numbers of products, and stocks available. We reserve the right to refuse or cancel any order, in case of faulty prices or prices that are different from the actual purchase price. Since the prices shown on the website are only approximate price, numbers of product sold depends on the quantity that the company has at that time, which we cannot guarantee that there will be products from your orders and details shown on website available, we reserve the right to refuse or cancel any order or, even the orders that have been confirmed and/or have already been charged from your credit card and/or have been transferred money to our account.

First purchase 10% off

Use promo code NEWTOSOLID to get 10% off your first SOLID STATE order, subject to these T&Cs:

This promotion is run by PARV GROUP(Thailand) Co.,Ltd as SOLID STATE

To redeem this offer, enter the promo code at checkout on your first order from SOLID STATE

This offer is available on eligible orders placed and will expire once you have placed your first SOLID STATE order

The promo code only applies to first time orders with no minimum spend. Brand and product restrictions apply, please see a full list here: View full list of exclusions

This promo code may only be used once per person and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including the purchase of gift cards).

This offer is non-transferable, non-exchangeable and no cash alternative is offered

SOLID STATE reserves the right at our discretion to revoke, suspend, cancel and/or amend the offer and these T&Cs at any time and without notice.

In the event of a dispute regarding this promotion, the decision of SOLID STATE is final and no correspondence or discussion shall be entered into.

For more information on how SOLID STATE uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.

Need help? Email support@solidstatement.com

Call +6699-414-9544

Trademark and Copyright

All of the information on this website is the company’s Intellectual Property whether it is registered or not. The website content and designs, which include graphics, software, photos, VDO, music’s, sounds and selection and arrangement, including software source code and compatible software, are our asset. All of the website content, receives protection under the copyright law, is a collective work under Thailand’s copyright law and International Convention. All right reserves rightfully.

Applicable law

The use and interpretation of these agreements and terms & conditions shall be governed by and construed in accordance with the laws of Thailand that are effective at present. If you are using this website outside Thailand, you must comply with the laws enforced in that country.

Cancellation

We reserve the right to cancel agreements and terms & conditions or to terminate any or all service that you own according to agreements and terms & conditions at all times. To the end of this agreement, you agree to terminate all access to our website, use of the website or parts of it. Termination of this agreement will not affect legal right or commitment (include but not limited only payment commitment) of acquisition that occurred before the date of cancellation. You agree that the website will not be responsible for you or third parties that is a consequence from the termination or cancellation. If you are not satisfied with our Terms & Conditions, policies, procedures on this website, you have the right to stop using our website immediately.

Company’s profile

Registered Address: PARV GROUP (THAILAND) COMPANY LIMITED. (“Company/Parv Group/SOLID STATE/Us)

211-211/1 Ratchadapisek road, Ratchadapisek, Din Daeng, Bangkok, Thailand, 10400

Commercial registration Number 0105562076585

Terms & conditions

Cookies Policy

SOLID STATE or Service provider, which is allowed, may apply cookies, web beacons or other similar programs to store information in order to allow us to manage better faster and safer and to your own privacy when using our service and/or log in to SOLID STATE E-Commerce platform.

When you visit SOLID STATE Platform, we automatically save and record your browser information. Whenever you visit our website, the browser information includes;

  • IP address of your computer
  • Your browser type
  • Web page of the website that you accessed before logging in to SOLID STATE E-Commerce platform
  • Web page that you visit on SOLID STATE E-Commerce platform
  • Total time spent visiting the web page, products or information searched on SOLID STATE E-Commerce platform, time of visit, date and other statistic information

The information will be collected in order to analyze and evaluate to help us develop E-Commerce platform, services, and available products to provide you better services.

Cookies are small text files (usually letters and numbers) which are placed on your browser’s memory or on your device when you visit website or browse for information. The program will help us to remember specific browser and device, to quickly provide information to suit with individual interest and to allow more convenience and usefulness of using SOLID STATE E-Commerce platform.

Web beacons are small graphic pictures that may be included in service or SOLID STATE E-Commerce platform. The program will help us to track numbers of website visitors in order, for us, to understand more of your preference and interests.

No Spam, Spyware or Virus

Spam, Spyware or Virus is not allowed on SOLID STATE E-Commerce platform. Please set and remain preference of contact for us to send contact information that you need. You are not allowed or accepted to add other user (Neither a user that is used to buy products from you) to your recipient list (Neither e-mail or letter) except that you are clearly allowed to do You should not send any messages which contain spam, spyware or virus through SOLID STATE E-Commerce platform. If you would like to report a suspicious message, please contact us via email given below.

Changing Privacy Policy

SOLID STATE will regularly review Private Policy efficacy. We reserve the right to modify Privacy Policy at all times. Changing of the policy will be announced or published on SOLID STATE E-Commerce platform.

You understand and agree that SOLID STATE reserves the right to disclose your personal information to agencies authorized by law, supervisory authority, state agencies, tax agencies, law enforcement agencies and other related agencies or owners. If SOLID STATE has a reason to believe that disclosing your personal information is necessary for performing one’s duty, responsibility, management and agreement, whether voluntary or forced, for purpose of cooperation with agency’s order, investigation and/or forms of request under related law enforcement, you agree not to sue, prosecute or take any legal action against SOLID STATE or proceed any process against SOLID STATE and give up your right to request or other rights in relation to SOLID STATE that may happen from disclosing your personal information under situations mentioned above.

Contact SOLID STATE

If you would like to revoke your consent in using your personal information, requesting the information and/or personal information, having questions, opinion, anxiety or requesting technical assistance or having questions about cookies, please contact us (and Data Protection Officer) via email support@solidstatement.com

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